Contact Phone Number (how to reach support) PlacePay March 27, 2020 01:56 Updated Follow P: 800.621.1423 | F: 917.382.2479 | E: [email protected] Our phone support team is available M-F between 10am and 6pm EST Related articles Resident: Quick start guide to getting set up to pay! "RentShare" is now called "PlacePay"! How long does it take to process a payment? (i.e. Disbursement Timing / Processing speed ) Quick Start Guide for Landlords How often are payment reminders emailed? Comments 0 comments Please sign in to leave a comment.