Contact Phone Number (how to reach support) PlacePay January 13, 2021 16:33 Updated Follow P: 800.621.1423 | F: 917.382.2479 | E: [email protected] Our phone support team is available M-F between 9:30am and 7:30pm EST Related articles "RentShare" is now called "PlacePay"! Cancel Payment Resident: Quick start guide to getting set up to pay! Can I pay other bills besides rent? Locked out of your account? Comments 0 comments Please sign in to leave a comment.